Surfing around and discover a site called the ‘electricians register’. I refuse to even put a link to these parasites but you can find them with an easy search on Google. Beware!

The site offers a free listing and offers potential customers an easy way to find electricians in your area. Crap. It’s just another one of the 130 odd sites owned by BT Directories designed to extort money from unsuspecting tradesmen in difficult times.

Did I get my ‘free listing’? Not a chance. What I got was aggressive telephone calls from obnoxious hard sellers wanting to deliver bugger all – as usual, useless crap.

As I’ve said before, and will keep saying, organisations like BT Directories couldn’t give a toss about customers, they just want your cash. They deliver nothing and never will.

So, I’ve created a new category, just for them. I’ll also be keeping an eye on their activities from now on. If YOU have a complaint about BT Directories send it here and we’ll publish it.

Organisations like this should get as much pain as possible…

Whenever I buy any advertising in printed form I always expect proofs, that I sign off, in plenty of time to make any changes. It seems that Aaland insisted on proofs, didn’t get them and justifiably cancelled but BT went ahead and printed, complete with errors anyway. Now BT demands money (with menaces and after illegally attempting to re-instate a cancelled Direct Debit) for a really poor service and seems surprised the people at Aaland have refused payment.

Oh, for those of you who want to know, the debt collections agency is Credit Solutions from Purley in Surrey. Very aggressive, ill-informed and shabby organisation (I’ve overheard some of the conversations). Guy’s, the debt is disputed, that means it’s illegal for you to pursue it. BT has been given ample opportuniy to discuss this and refused. The ball is in their court.

Incidentally, why couldn’t the guys at Aaland cancel? Simple really, BT did not disclose the fact that they were signing an agreement for which the cancellation period had already expired! To be able to cancel they would have had to have given notice 6 weeks before they signed up. Talk about underhand.

Watch this space – we’ll let you know what happens next